Before SwiftCloud, most of Wilds of Oldham’s orders were placed via the phone. This relied on both the customer describing the correct products and Wild’s staff manually inputting the order into their system. “Which not only took a lot longer to process orders, but also meant there was an increased risk of mistakes being made. Orders made overnight were previously left on the answer machine, customers raced through orders, meaning it often took several attempts top note down the order and then process it on our system afterwards.”

SwiftCloud was the perfect fit for Wild’s as it gave them a much more streamlined and accurate way of wholesale ordering. With 24/7 ordering, Wild’s staff now don’t have to input orders manually and their customers don’t have to race through their order on the phone, creating a more seamless experience across the board.

With promotions through the platform, it also gives customers a “clear view of the offers that Wild are running without having to flick through a brochure.”

The introduction of SwiftCloud has improved the overall ordering process of Wild’s of Oldham. “Enhanced the speed in which orders get processed in our office as it takes a matter of seconds to print the order as opposed to a number of minutes over the phone, which sometimes for a busy bar could be very difficult. Accuracy on process the order is now 100% because the customers are receiving exactly what they ordered themselves through the app. “

“Now that the app has the ability to showcase our special offers, we have seen an increase in sales of these promotions and deals.”